Slack

Get answers in Slack, and find the conversations behind your numbers.

01

Ask Dot in Slack

Dot reads only the threads it’s asked in.

Threadsupport

David Mensah9:41 AM

@Dot Which product area’s tickets grew fastest this month?

1 reply

DotAPP9:42 AM

9 steps · 54s · Access Online

Integrations, up 61% to 188. Billing still leads with 412.

Source: support.tickets.

Chart

Threadsales

Sarah Chen9:41 AM

@Dot Turn Q3 bookings by region into a deck for Friday.

1 reply

DotAPP9:42 AM

4 steps · 29s · Access Online

Deck ready. EMEA led Q3 with $4.2M.

Source: bookings.

Q3 bookings by region.pptxPowerPoint · 5 slides

Threadrevenue

Ryan Ortiz9:41 AM

@Dot Post last week’s revenue against target here every Monday at 9.

1 reply

DotAPP9:42 AM

6 steps · 38s · Access Online

Scheduled.

Revenue against targetMondays, 9:00 Berlin · #revenue

02

Dot searches your Slack

Public channels, and the DMs and private channels you’re in. Changes need an admin’s go-ahead and your OK.

ThreadDot

Sarah Chen9:41 AM

Rank this quarter’s #product-feedback requests by customer ARR.

1 reply

DotAPP9:42 AM

4 steps · 26s · Access Online

SAML SSO leads, asked for in 14 threads.

Sources: Slack and accounts.

Here is the data.

RequestAccountsARR
SAML SSO6$1.2M
Bulk export4$840K
Audit log5$610K

ThreadDot

Sarah Chen9:41 AM

What did we announce in Slack the day signups spiked?

1 reply

DotAPP9:42 AM

4 steps · 32s · Access Online

#launches announced the free tier; signups ran 2.4x normal.

Sources: Slack and signups.

Chart

ThreadDot

Sarah Chen9:41 AM

Summarize the accounts that churned this week and post it to #cs-team.

1 reply

DotAPP9:42 AM

6 steps · 42s · Access Online

Drafted to post as you.

Sources: Slack and accounts.

#cs-team

4 accounts churned this week, $88K in ARR: Northwind, Brightline, Orbit and Lumen.

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