Question 1

Can I trust the answers?

Accepted Answer

Every answer shows its work. Open Full logs to see the SQL, the tables and the team notes Dot used, or the lineage map from warehouse table to answer. When an answer rests on an assumption your workspace does not settle, Dot marks it "Assumption made" and says in one sentence what it assumed.

Question 2

How does Dot know which table to use?

Accepted Answer

Dot searches your schema, dbt models, BI definitions and the notes your team keeps, and matches the question to the tables and metrics they describe. When a question is ambiguous, it asks a short clarifying question instead of guessing.

Question 3

Do I choose between Chat and Root Cause Analysis?

Accepted Answer

No. Ask any question. A quick lookup gets a quick answer, and a why question gets a multi-step investigation with a plan you can adjust. For the hardest questions, say "go deep" or pick the Frontier energy mode.

Question 4

What are energy modes?

Accepted Answer

A pill next to the ask box sets how hard Dot thinks: Economy for quick lookups, Balanced for most work, Frontier for the hardest questions. Admins choose the default and who can use each mode.

Question 5

Where can I ask Dot?

Accepted Answer

In the web app, in Slack and Microsoft Teams (Marketplace apps in the US and EU), by email, and from AI tools such as Claude, Cursor or Copilot, where you connect Dot as an MCP server. In clients that support MCP Apps, like Claude, Dot’s charts and tables appear right in the conversation.

Question 6

Is this secure in Slack?

Accepted Answer

Yes. Your data stays in your warehouse, Dot applies your access rules and row-level security, and every query it runs is stamped with who asked and where. Dot is SOC 2 Type II and uses AI providers with zero data retention.

Question 7

What if Dot gets something wrong?

Accepted Answer

Tell it in the chat. When you correct a definition, Dot drafts a proposal for your data team to review, so once it is merged the next answer is right for everyone.

Account	ARR
Acme	$48K
Globex	$120K

Answers in seconds, not days.

Ask anything. Check everything.

Every answer shows its work down to the query, the tables and the notes behind it.

Says when it had to guess and what it assumed.

Works where you already are from Slack to Claude.

Bring a file, get one back with spreadsheets, PDFs and screenshots.

Remembers how you work and builds on past chats.

Skip the queue.
Get the answer while it still matters.

Read how Dot helps great companies be smarter, faster

Your data, your rules.

Zero data retention

SOC 2 Type II

SSO and role-based access

GDPR compliant

Full audit logging

Questions