At Dot, we put the customer first by delivering industry-best technology. We further that commitment and also explain the responsibilities of our customers with a number of documents. If you’re a customer, or want to become one, we’ve assembled these documents for your quick reference. From time to time this list will change as we update these documents.
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A Master Service Agreement (MSA) is a comprehensive contract that outlines the terms and conditions governing ongoing business relations between the user and us. It serves as a foundation for future transactions, streamlining processes by pre-establishing terms related to services, payment, dispute resolution, and more.
The Data Processing Agreement (DPA) is a legal contract that outlines how a business should handle and protect personal data, ensuring compliance with data protection laws and regulations.
The Privacy Policy, on the other hand, is a public document stating how an organization collects, handles, and processes user data, aiming to maintain transparency with its users regarding data usage and rights.
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