At Dot, we put the customer first by delivering industry-best technology. We further that commitment and also explain the responsibilities of our customers with a number of documents. If you’re a customer, or want to become one, we’ve assembled these documents for your quick reference. From time to time this list will change as we update these documents.

Master Service Agreement

A Master Service Agreement (MSA) is a comprehensive contract that outlines the terms and conditions governing ongoing business relations between the user and us. It serves as a foundation for future transactions, streamlining processes by pre-establishing terms related to services, payment, dispute resolution, and more.

Download Master Service Agreement

Privacy & Security

The Data Processing Agreement (DPA) is a legal contract that outlines how a business should handle and protect personal data, ensuring compliance with data protection laws and regulations.
The Privacy Policy, on the other hand, is a public document stating how an organization collects, handles, and processes user data, aiming to maintain transparency with its users regarding data usage and rights.

Download Data Processing Agreement  

Download Privacy Policy

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