Dot copies active accounts, users, conversations, notes, NPS, tasks and projects, and answers in plain English.
Sarah Chen9:41 AM
@Dot Which accounts have a health score under 5, and how much do they pay us?
1 reply
DotAPP9:42 AM
7 steps · 46s · Access Online
12 accounts, worth $640K a year.
Sources: Vitally and Stripe.
Here is the data.
| Account | Health | Annual revenue |
|---|---|---|
| Corvid | 3.1 | $84K |
| Lumen | 3.8 | $52K |
| Okafor & Co | 4.2 | $48K |
Today
Sarah Chen9:41 AM
Dot Which accounts have a health score under 5, and how much do they pay us?
Dot9:42 AM
7 steps · 46s · Access online
12 accounts, worth $640K a year.
Sources: Vitally and Stripe.
- Corvid: 3.1 health, $84K annual revenue
- Lumen: 3.8 health, $52K annual revenue
- Okafor & Co: 4.2 health, $48K annual revenue
Ryan Ortiz9:41 AM
@Dot What is our NPS by customer segment this quarter?
1 reply
DotAPP9:42 AM
6 steps · 35s · Access Online
SMB trails at 21, down 9 points since spring.
Source: Vitally.
Chart
Today
Ryan Ortiz9:41 AM
Dot What is our NPS by customer segment this quarter?
Dot9:42 AM
6 steps · 35s · Access online
SMB trails at 21, down 9 points since spring.
Source: Vitally.
Priya Shah9:41 AM
@Dot Which accounts haven’t had a conversation with us in 60 days?
1 reply
DotAPP9:42 AM
8 steps · 51s · Access Online
17 accounts. Amir owns most of them.
Source: Vitally.
Here is the data.
| Account | Last conversation | Owner |
|---|---|---|
| Halden | 94 days | Amir |
| Brightline | 71 days | Sofia |
| Kestrel Labs | 63 days | Amir |
Today
Priya Shah9:41 AM
Dot Which accounts haven’t had a conversation with us in 60 days?
Dot9:42 AM
8 steps · 51s · Access online
17 accounts. Amir owns most of them.
Source: Vitally.
- Halden: 94 days last conversation, Amir
- Brightline: 71 days last conversation, Sofia
- Kestrel Labs: 63 days last conversation, Amir
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