Metabase
Know what every Metabase card means, then rebuild the dashboards you rely on.
01
Dot explains your saved questions
Their SQL, and live results under any filter.
Priya Shah9:41 AM
@Dot How does the Qualified Pipeline question in Metabase filter deals?
1 reply
Dot9:42 AM
Open deals over $10K past discovery, excluding renewals.
Source: Metabase’s Qualified Pipeline.
WHERE status = 'open'
AND amount > 10000
AND stage <> 'discovery'
AND deal_type <> 'renewal'Today
Priya Shah9:41 AM
Dot How does the Qualified Pipeline question in Metabase filter deals?
Dot9:42 AM
Open deals over $10K past discovery, excluding renewals.
Source: Metabase’s Qualified Pipeline.
WHERE status = 'open'
AND amount > 10000
AND stage <> 'discovery'
AND deal_type <> 'renewal'
Daniel Weber9:41 AM
@Dot Do all tiles on our Revenue dashboard count revenue the same way?
1 reply
Dot9:42 AM
No. Two of eight include refunds and use order date.
Source: Metabase’s Revenue dashboard.
Here is the data.
| Tile | Refunds | Date |
|---|---|---|
| Monthly revenue | Included | Order date |
| Revenue by plan | Included | Order date |
| Revenue by region | Left out | Payment date |
Today
Daniel Weber9:41 AM
Dot Do all tiles on our Revenue dashboard count revenue the same way?
Dot9:42 AM
No. Two of eight include refunds and use order date.
Source: Metabase’s Revenue dashboard.
- Monthly revenue: Included, Order date
- Revenue by plan: Included, Order date
- Revenue by region: Left out, Payment date
Lisa Park9:41 AM
@Dot What does the First Response Time card show for Enterprise last month?
1 reply
Dot9:42 AM
4.2 hours, faster than any other tier.
Source: Metabase’s First Response Time.
Today
Lisa Park9:41 AM
Dot What does the First Response Time card show for Enterprise last month?
Dot9:42 AM
4.2 hours, faster than any other tier.
Source: Metabase’s First Response Time.
02
Move dashboards into Dot
On live SQL, each card checked against Metabase.
Daniel Weber9:41 AM
@Dot Move our Support KPIs dashboard into Dot.
1 reply
Dot9:42 AM
Rebuilt, and every card matches.
Source: Metabase’s Support KPIs.
- Open tickets
- 184
- First response
- 5.1 h
- Satisfaction
- 92%
Today
Daniel Weber9:41 AM
Dot Move our Support KPIs dashboard into Dot.
Dot9:42 AM
Rebuilt, and every card matches.
Source: Metabase’s Support KPIs.
- Open tickets
- 184
- First response
- 5.1 h
- Satisfaction
- 92%
Lisa Park9:41 AM
@Dot Rebuild the Revenue dashboard with net revenue on every tile.
1 reply
Dot9:42 AM
Two tiles now read lower: Metabase counted refunds there.
Source: Metabase’s Revenue dashboard.
- Net revenue
- $2.31M
- Refunds
- −$84K
- This month
- $781K
Today
Lisa Park9:41 AM
Dot Rebuild the Revenue dashboard with net revenue on every tile.
Dot9:42 AM
Two tiles now read lower: Metabase counted refunds there.
Source: Metabase’s Revenue dashboard.
- Net revenue
- $2.31M
- Refunds
- −$84K
- This month
- $781K
David Mensah9:41 AM
@Dot Email the rebuilt Support KPIs to our support leads every Friday at 8.
1 reply
Dot9:42 AM
Scheduled.
Today
David Mensah9:41 AM
Dot Email the rebuilt Support KPIs to our support leads every Friday at 8.
Dot9:42 AM
Scheduled.
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