Slack
Get answers in Slack, and find the conversations behind your numbers.
01
Ask Dot in Slack
Dot reads only the threads it’s asked in.
Sarah Chen9:41 AM
@Dot Which product area’s tickets grew fastest this month?
1 reply
Dot9:42 AM
Integrations, up 61% to 188. Billing still leads with 412.
Source: support.tickets.
Ryan Ortiz9:41 AM
@Dot Turn Q3 bookings by region into a deck for Friday.
1 reply
Dot9:42 AM
Deck ready. EMEA led Q3 with $4.2M.
Source: bookings.
Priya Shah9:41 AM
@Dot Post last week’s revenue against target here every Monday at 9.
1 reply
Dot9:42 AM
Scheduled.
02
Dot searches your Slack
Public channels, and the DMs and private channels you’re in. Changes need an admin’s go-ahead and your OK.
Ryan Ortiz9:41 AM
Rank this quarter’s #product-feedback requests by customer ARR.
1 reply
Dot9:42 AM
SAML SSO leads, asked for in 14 threads.
Sources: Slack and accounts.
Here is the data.
| Request | Accounts | ARR |
|---|---|---|
| SAML SSO | 6 | $1.2M |
| Bulk export | 4 | $840K |
| Audit log | 5 | $610K |
Ryan Ortiz9:41 AM
What did we announce in Slack the day signups spiked?
1 reply
Dot9:42 AM
#launches announced the free tier; signups ran 2.4x normal.
Sources: Slack and signups.
Ryan Ortiz9:41 AM
Summarize the accounts that churned this week and post it to #cs-team.
1 reply
Dot9:42 AM
Drafted to post as you.
Sources: Slack and accounts.
#cs-team
4 accounts churned this week, $88K in ARR: Northwind, Brightline, Orbit and Lumen.
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